Privacy Policy

 

The following privacy policy governs your use of the Perkaholic service, operated by Keith & Yong Enterprise PLT ("We") on behalf of your employer or organization.

 

Your privacy is important to us. This notice outlines the personal data Perkaholic collects, how it is processed, and for what purposes.

 

This Notice is applicable to you if an account on our Platform was created either by you directly through our Site, or by your employer on your behalf.

 

1. INFORMATION WE COLLECT
Perkaholic collects data from you, through our interactions with you and through our products. Most data are collected directly from end users, and some is collected through interactions with our products. The data we collect depends on the context of your interactions with Perkaholic and the choices you make, including the products and features you use. Perkaholic also obtain data about you from your employer if you are an end user of a Perkaholic product or a Perkaholic account provided by your organisation.

Personal Data We Collect
Your first name, last name, age group, gender, work/personal email address, job position and salary bracket represent the personal information we gathered from you. Your information may also information about your usage of and interaction with our website and/ or services including computer and connection information, device capability, bandwidth, statistics on page views and traffic to and from our website.

You have choices when it comes to the data you share. When we ask you to provide personal data, you can decline. Some of our products require some personal data to provide you with a service. If you choose not to provide required data, you may not be able to use one or more features of the product. Likewise, where we need to collect personal data to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you’re using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalization that use such data will not work for you.

We use (or may use) cookies and web beacons when you visit our Site. For more information on our use of cookies and web beacons, please refer to our Cookies Policy.

 

 

2. HOW INFORMATION IS USED
Perkaholic as a data processor handles your Personal Data to deliver the contracted service on behalf of your employer.

Information Used by Perkaholic:

  • To create and maintain your account and profile with Perkaholic;

  • To enable you with access and to use Perkaholic products and/or services

  • To provide our products and/or services to you, which includes updating, securing, and troubleshooting, as well as providing customer support

  • To keep you updated on features of our products and/or services;

  • Using anonymous usage and interaction data to improve, optimize and create personalized user experience for our products and/or services.

  • To send you promotional emails and other information that may be of interest to you based on your preferences.

Information Used by Vendors on Perkaholic
We take measures to protect your privacy. No personally identifiable information will be shared. 


Please note that our service links to vendor websites and your use of those vendor websites are governed by those vendors without direct control or jurisdiction by us or this policy. Each vendor maintains its own privacy policy that you should be familiar with before you submit your personal information. Our privacy policy is not applicable on any of the vendor sites. Therefore, it is important for a user to familiarize themselves with the privacy policies of each vendor.


For Statistical and Analytical Purposes
Your anonymized information on usage and interaction with our website and/or services may be combined with others for statistical and analytical purposes. This anonymous or aggregated data may be used and shared with vendors, employers and within Perkaholic.


We also share personal data with our limited vendors who work on our behalf for the purposes described in this statement. For example, our Cloud Service Provider – Amazon Web Services, who provides us cloud hosting servers. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to access or use personal data they receive from us for any other purpose. We also share data when required by law or to respond to legal process; to protect our customers; to protect lives; to operate and maintain the security of our products, including to prevent or stop an attack on our computer systems or networks.


Perkaholic has not sold Personal Information of our users within the previous twelve (12) months.

 

3. HOW DO WE KEEP YOUR DATA SECURED

We use appropriate technical and organizational measures designed to protect the data of our users. The measures we employ are designed to provide a level of security appropriate to the risk of processing your personal information and we continuously develop them. Our measures vary, but typically include controls to limit access to services or systems that contain personal data, pseudonymisation, databases protected by firewalls, passwords and other technical measures.
 

 

4. OUR PROTECTION SAFEGUARDS
We respect your privacy and take precautions to ensure your safety as a user of our service. We strive to treat your personal information with the same standard of care we use with our own personal data. While we cannot protect from every eventuality, we take measures to protect the service and your data from theft, corruption, misuse, illegal action, or other malfeasance.

 

We assign a special standard of care to personally-identifiable information for the purpose of protecting your privacy and to make it difficult for anyone to contact you without your permission.

 

Within our company, access to your information is restricted to those with a business need to be able to access it. We employ additional safeguards including encryption, physical controls, and two-factor authentication to restrict access to your information.

 

When selecting vendors to participate in the service, we consider their history and reputation with regard to consumer privacy and data protection.

 

 

5. RETENTION OF PERSONALLY IDENTIFIABLE INFORMATION

Perkaholic retains personal data for as long as necessary to provide the products and fulfil the requests you have requested, or for other legitimate purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements, with your employer, for example.

 

We will retain the data for as long as your employer remains a customer of Perkaholic and for a reasonable time thereafter, defined by the agreement between your employer and Perkaholic. In case you stop being an employee of your employer, you may place a request with your employer to exercise your rights.
 

6. WHAT RIGHTS CAN YOU EXERCISE

You can make choices about the collection and use of your data by Perkaholic. You can control your personal data that Perkaholic has obtained, and exercise your data protection rights, by contacting your employer or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law.

 

How you can control your personal data will also depend on which product features you use. For example, you can choose not to update certain data on Perkaholic if you do not want to. These include your profile image, work/personal email, contact number, social media page links like Facebook/LinkedIn/skype, About/Bio, Gender and Date of Birth. These are purely based on your free consent which you are free to revoke whenever you want. To revoke consent on these fields, simply contact support@perkaholic.com.my to request for changes.

 

You have following data protection rights available to you, which you can exercise by contacting your employer:

  • Right to Access and Rectification

  • Right to withdraw consent

  • Right to Erasure

  • Right to restriction of processing

 

7. UPDATING OR DELETING YOUR PERSONALLY IDENTIFIABLE INFORMATION

If you wish to update or delete your Personally Identifiable Information, or whether you wish to receive newsletter from us, please contact support@perkaholic.com.my.

If you would like further information in relation to your rights or would like to exercise any of them, you may also contact us via support@perkaholic.com.my. You have the right to request that we:

  • provide access to any Personally Identifiable Information we hold about you;

  • prevent the processing of your Personally Identifiable Information for direct-marketing purposes;

  • update any Personally Identifiable Information which is out of date or incorrect;

  • delete any Personally Identifiable Information which we are holding about you;

  • restrict the way that we process your Personally Identifiable Information;

  • provide your Personally Identifiable Information to a third party provider of services; or

  • provide you with a copy of any Personally Identifiable Information which we hold about you.

 

We try to answer every email promptly where possible, and provide our response within the time period stated by applicable law. Keep in mind, however, that there will be residual information that will remain within our databases, access logs and other records, which may or may not contain your Personally Identifiable Information. Please also note that certain Personally Identifiable Information may be exempt from such requests in certain circumstances, which may include if we need to keep processing your Personally Identifiable Information to comply with a legal obligation.

 

When you email us with a request, we may ask that you provide us with information necessary to confirm your identity.

 

Communication Practices

Opt Out

At any time, users may opt out of Perkaholic related correspondence by sending an email to support@perkaholic.com.my.

Please note that removing your personal information that is required for us to maintain your account and profile on Perkaholic from the database will negate your ability to login and use to the Program.

Requests are honored as immediately as possible, but may take up to 30 business days.
 

Retained Email
When you opt-out of communications, your email address and some data is retained, but only for these specific purposes:

  • To retain a record of your opt-out, so that no one can sign-up again with your email address.

  • To continue to deliver our service obligations to you and your employer or organization, such as access to employer listings, prior purchases, and other features.

  • To administer our legal, regulatory, compliance, and other similar business responsibilities.

 

 

8. NOTIFICATION OF CHANGES TO THIS POLICY

Perkaholic reserves the right to make changes to this Notice at any time, which shall be duly informed to you via notification on the Products and/or services. We encourage you to regularly review this Notice to ensure that you are aware of changes made to it from time to time. As always, a user who is not amenable to the conditions of a revised privacy policy may opt out of Perkaholic by the means outlined earlier in this document.

 

9. YOUR CONSENT

As a user of Perkaholic, you consent to our collection and storage of your personal data as defined in Section 1.

 

10. RESTRICTIONS

Neither you, nor your employees or other Users, may redistribute, sublicense, or modify the Service or the Content, in any manner without our express prior written consent. Users may use the Service for generally acceptable personal or business purposes subject to the terms of use posted on our website. Users may not knowingly: (i) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (ii) interfere with or disrupt the integrity or performance of the Service; or (iii) attempt to gain unauthorized access to the Service or its related systems or networks.

 

11. COOKIES AND OTHER TRACKING TECHNOLOGIES

(i) What are cookies: Cookies are small text files that are placed on your web browser by websites that you visit, in order to make Web sites work more efficiently and generate user specific content and tools.

(ii) What are cookies: Cookies are small text files that are placed on your web browser by websites that you visit, in order to make Web sites work more efficiently and generate user specific content and tools.

(iii) What types of cookies we may use:

  • Persistent Cookies: It helps recognize you as an existing user, and use our services without signing in again. After you sign in, it stays in your browser and will be read by Perkaholic when you return to our Web sites after navigating to other web sites or tabs. These also allow us to save your consent setting on the website. These cookies are necessary for the website to function.

  • Session Cookies: The technical information stored by session cookies lasts as long as the current web session (usually your current visit to a web sites or a browser session) persists. If applicable, you can choose to opt out of these cookies as described below.

  • Analytics Cookies: These cookies track information about how a user uses the Platforms. Analytics cookies may be first party cookies or third-party cookies. These cookies allow our websites to provide you a more personalized online experience. You can choose to opt out of these cookies as described below.

(iv) Whether you can opt out of cookies: With most Internet browsers, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your web browser instructions or help screen to learn more about these functions. However, if you reject cookies, the functionality of our offerings may be restricted. 

(v) Perkaholic may use certain technical information, such as, log data, analytics code, that you do not visibly enter and which are automatically collected during your access or use of the Web site, such as, IP address, version and identification number of the device, browser type, browser language, date and time of your requests, your Perkaholic profile, links in this application visited by you, search terms used in Perkaholic application, that is not associated with or linked to your personal data and which, by itself, does not permit the identification of an individual user (collectively, “Anonymous Data”) or share such Anonymous Data with its affiliated entities or other third parties on need to know basis to obtain vital statistics regarding your usages of the Web Site, enhance your experience and interface, increase the efficiency of the Web site, conduct surveys, perform software verification and administration. You can refuse to the use of cookies on the Web site and app permissions on mobile; however please note that in such case the full functionality of this Web site/ mobile app may not be used.

(vi) Perkaholic also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses analytics cookies, which generate information about your use of the Web sites (including your IP address). Google will only use Anonymous Data and other related information stored during your use of the Web sites, in Google servers, for the purpose of evaluating your use of the Platforms, compiling reports of your activities on the Web sites, and providing other related services. You may refuse the use of the Google Analytics cookies by selecting the appropriate settings on your web browser as mentioned earlier. However, please note that in case you opt out of use of cookies, you may not be able to use the full functionality of the Web sites.

 

12. HOW CAN YOU CONTACT US?

You are welcomed to contact us if you have any questions or comments regarding this Privacy Policy.  Please contact us at support@perkaholic.com.my.

Last Updated: 12 August 2021